Q: What should I expect during my first appointment?

Each session begins with a brief consultation to understand your needs, goals, and areas of concern. You’ll also fill out a short intake form before your appointment. Your massage will be fully customized to what your body needs that day.

Q: What types of massage do you offer?

We specialize in therapeutic massage, designed to relieve chronic pain and improve mobility, and relaxation-based sessions, for stress relief and nervous system support. Some sessions combine techniques from both. You’ll choose your focus during booking.

Q: Do you accept same-day appointments?

No. All appointments must be scheduled in advance — we do not accept same-day bookings.

Q: Is a deposit required?

Yes. A $50 deposit is required to secure your appointment and will be applied toward your service total. It is refundable only with at least 24 hour notice.

Q: What is your cancellation policy?

We require 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows will forfeit the deposit and may be charged the full session fee.

Q: What if I arrive late?

Sessions may be shortened to respect the next scheduled client. Full payment is still required.

Q: Are gift certificates or package sessions refundable?

No. All gift certificates and packages are final sale. Expiration and usage policies apply.

Q: What kind of oil do you use?

We use premium grapeseed oil imported from Australia, which is excellent for sensitive skin. Please notify us of any allergies or sensitivities before your appointment.

Q: Can I book a massage for someone else?

Yes — just make sure the recipient receives and completes the intake form beforehand. We want to ensure their session is safe and supportive.

Q: Do I have to undress completely?

No. Your comfort comes first. You’ll always be properly draped, and only the area being worked on will be exposed. Let us know if you have any preferences.

Q: Are massages safe during pregnancy?

We currently do not offer prenatal massage. Please check back in the future.

Q: What’s not allowed?

Any inappropriate conduct — including sexual comments or behavior — will result in immediate termination of the session without refund, and future bookings may be denied. We maintain a safe, respectful space for all clients.